Services: 

Engineering

Switchmen

Central Office Equipment Installation

Our detailed engineers are required to do Site Visits at specified customer locations (Central Offices) to distinguish and order what materials are required at a particular site and outline this information in detail for installation.  They will take detailed notes and request authorization from the planner to record the step-by-step materials and instructions needed to process the equipment installation e.g., (equipment location, circuit records, Work Order Specs, etc.) and additional duties as needed. 

The switchmen's duties include day-to-day routines specified for particular Central Office locations to insure all equipment in the office is working properly.  They are also required to run jumpers from specified office equipment to a designated cable pair (customer phone line), which will provide the actual dial tone/DSL to a customer home or business.  They are required to communicate efficiently with all parties involved in this process.  They are required to do additional duties as needed.

An installer's duties include installing Central Office Equipment to a specified customer location or remote.  They are required to do job-site walk thru’s with the COEI supervisor and complete and follow the specific Method Of Procedure (MOP) for that particular work order requested.  They are required to communicate efficiently to all parties involved in this process e.g., COEI Supervisor, Engineer and support staff.  They are required to complete and coordinate the End of Job (EOJ) walk thru’s and paperwork and additional duties as needed.